4.6 (2,592) 1-5 of 5 Answers. This will reduce the amount of interference to the mouse. Go to the Bluetooth settings on your laptop. This is for both BT and the 2.4 GHz mode. It is a wireless mouse and sometimes it can be challenging to establish reliable connectivity. No, there is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. Learn more, By Did you ever get it to work? [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. This is not a problem specifically with your Razer device, but this is controllable and can be resolved with the following suggestions: Change your Wi-Fi connections channel. Q. For your safety, only use an alkaline battery. Same here and I had it for like two weeks. How do I use hyperspeed multi device pairing? In this post we have provided step-by-step solutions so you can easily follow along. Basilisk not working after Windows 10 Update. Yes. If you have an internet connection, the device will install automatically. Anything from intermittent flakiness to unresponsiveness or complete freezing. The reason for this is that any mechanical issues get worse with time. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Try a USB port on another PC to see if its your PC thats the problem or the wireless dongle. How can I Connect Razer Basilisk X Hyperspeed Bluetooth if I have a Mac? This will reset the mouse to its default settings. . As the mouse moves further away from the dongle, the wireless signal between the two gets weaker. ONLY applicable for Razer laptops. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. Now your Razer Basilisk X is ready to use on MAC. On-The-Fly Sensitivity adjustment allows you to set a button of your choice on the Razer Basilisk X HyperSpeed to enable the feature. Manuals | Product Warranty | Product FAQs. How do I setup my Razer Basilisk X HyperSpeed? Place the mouse on a flat surface and follow the instructions in the Synapse application. Right-Click on the root hub and select Properties. After clicking the option. Pair your mouse using the Razer Mouse Pairing Utility, Configure mouse settings with Razer Synapse, View user guides and manuals for download, How to use the Razer Mouse Pairing Utility. Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. Macros are recordings of series of actions performed by the user with their device. Engineered with 99.4% tracking accuracy and up to 16,000 DPI, the sensor in this wireless mouse offers the precision and speed you need to stay at the top of theleaderboard. Disable the Allow this computer to turn off to save power function. Go to the Control panel and select Hardware and Sound. The simple problem first. A blue light comes on when using bluetooth. Simply remove the cover to store or remove your USB dongle. If the issue still persists, its likely a hardware issue. Make sure that the receiver (dongle) is firmly plugged in to the computer. Razer Synapse does not recognize or detect my Razer device. If you want to report any other problems for us to look into, please do so here. User rating, 4.6 out of 5 stars with 2592 reviews. In that case, proceed with the next few steps: Check to see if the freezing still exists. Surface Calibration allows you to optimize the Razer Precision Sensor to any surface for better tracking. Get up to $2 back in rewards. [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. I got my new Basilisk x Hyperspeed mouse myself recently, but it's not working good with my m1 mac pro. . After opening it will automatically start searching the new devices. Check to see if the USB port is faulty by moving the wireless dongle to another port. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. How to connect the Bluetooth device to the computer, How to perform a hard reset on the Razer Phone. Click pair and once it is paired you can use it. My Razer wireless mouse will not power up or turn on. You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. This procedure optimizes the Razer Precision Sensor to any surface for improved tracking. Add to Cart. Even a nearby phone with Wi-Fi on can have the same effect. Yes. Create an account to follow your favorite communities and start taking part in conversations. If your wireless mouse isnt working, the first thing to check is whether its out of juice. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285 hours. The light will blink to show that the mouse is discoverable. Make sure your mouse or keyboard is paired with your PC. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. TechToGamez is supported by its audience. The Razer Basilisk X Hyperspeed ($60) is part of a promising new trend. Why is my Basilisk X Charging Dock not Working? Visit the DNA Group for programs to recycle your Razer devices for free. Once done, let this dry completely and try the Razer mouse again. If there are no updates detected, please try another USB port. Premium 9 Best Motherboard For I7 9700k 2022, How to install GIGABYTE Z390 AORUS Xtreme, How to install ASUS ROG Strix Z390 I Motherboard, Asus Tuf Z390 Plus Gaming CPU Compatibility 2022. My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. Once your wireless mouse appears on the list, click pair. Read more. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. Once you receive this notification, it is time to replace the battery. Ensure the device is properly plugged in and connected directly to the computer and not through a USB hub. It will be ready to pair. Let the sensor dry for five(5) minutes before attempting to use it. Install Security Gateway and Configure Cluster. What to do if PC power button is not working? Let the sensor dry for five minutes and try the mouse again. Razer is the world leader in gaming hardware and systems. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. All new Products will have the Warranty Periods listed above, subject to applicable local law. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. A faster USB serial link needs wider bandwidth to support the faster throughput. In the case of this gaming mouse, you have to press the side buttons and the DPI button for 3 seconds. How do I get my computer to recognize my Bluetooth mouse? Here it will start searching for the new device. Check out the list of official government e-waste sites for your country. Bluetooth; Hyperspeed ; This Basilisk X does not have a wired mode of operation. Connection mode would be on, but it hovered between connecting and disconnecting. In System, preferences click to open the Bluetooth device icon. Go to the system preferences. There may be interference from other wireless devices. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The Razer Basilisk X HyperSpeeds status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. Check Point Lab R80.40 - 3. For your safety, only use an alkaline battery. Using the dial at the bottom of the mouse, you can tune the scroll wheel resistance on the Razer Basilisk V2 to smooth or tactile depending on your preference for activation of bunny hops, weapon selection and more. - Updated For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Basilisk X is Not Turning On What to do? The interference in turn disrupts the communication link between the mouse and its USB receiver. Why won t my Bluetooth Razer mouse connect? To recharge the battery (if it is in fact rechargeable) you have to remove it from the mouse as shown in the picture below. The picture below shows how this should be done. Select the device with the Razer Basilisk X Hyperspeed name. The user has to make the selection. My mouse stops working entirely after about 1-3 minutes of not moving. How do I reset my Bluetooth mouse receiver? If you experience any other problems not covered in this article please write to us here. . Some laptops have built-in Bluetooth. Now check to see if the problems have been resolved. This Basilisk X does not have a wired mode of operation. Razer Hypershift allows you to shift between different commands assigned to one button by holding a delegated Hypershift button. The Basilisk uses a non-rechargeable AA battery. If it does, then go to the next step. Select your Razer mouse from the list. Or you can click the Bluetooth icon from task bar. However, you cannot use a mouse on Home, settings, in Edge, or within the Xbox user interface while navigating the dashboard. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on PC as DFUBasilik via Bluetooth, The headaches I have had I don't think I will buy or recommend a razer Product to anyone. $39.99. one important thing to address is that this is a review for the Razer Basilisk X mouse, not the Razer Basilisk Ultimate, which is the majorly upgraded version of the mouse. Re-install Synapse using the latest installer foundhere. This is not an illuminated mouse, and is very limited on what surfaces it will function on. Click the Hardware tab then click Properties. 1 day ago, By Hammad Ali I then switched to BT again, this time it can't even discover it at all. To see more general faqs for peripherals, go to theMICE FAQs. Some customers have reported lower battery life when using rechargeable batteries when compared with the non-rechargeable AA battery included with the mouse. Click the Devices tab, and then click Add. Why is my mouse not working all of a sudden? OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. The Basilisk X uses one AA battery. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. It does switch to an always-on blue LED if you turn on . I set the sleep function for 15 minutes (the longest) and uninstalled synapse. Free shipping. It will pair and install the device software automatically. Find out which Razer mouse you should be gamingwith. Mouse button presses are not programmable as macros. There are certain indications of the mouse. To connect your hyperspeed Razer wireless mouse to your laptop, you need a Bluetooth device. The batteries that you are using are low in power. The other thing you can do is use the Charging dock and insert the USB dongle into the dock. If your mouse and receiver can operate on different radio channels, make sure that they are both set to the same channel. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. up to 285 hours in HyperSpeed Wireless. Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power. It will search all nearby Bluetooth devices. Like any other peripheral, a mouse needs power. There is a problem with your computer/devices Bluetooth adapter. It does not have the Chroma lighting feature. You will need an AA battery to power the Razer Basilisk X HyperSpeed. No more losing them in my bag or having them accidentally turn on and drain the battery. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio. Your email address will not be published. Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. A quick solution is to blow compressed air near the wheel zone to remove all the possible hidden dirt. The Razer logo will be static after the painting is complete. Use these instructions to clean the sensor. De-select the USB Controllers option for the rest. Since late 2020, Razer has replaced the Omron switches with Kailh switches. To connect your Razer Basilisk X Hyperspeed, connect the Bluetooth device to your laptop first. Use wired connection via an Ethernet cable for your internet. Click Change Settings. This will repeat until the battery is fully drained and after that it will not blink. Check out our comprehensive list of options to recycle your Razer device. Here is a list of common problems with the Basilisk X. Alternatively, adjust the DPI using the slider at the bottom of the sensitivity section. Helpful. With Hyperspeed technology and many other bells and whistles, its a sophisticated little machine designed for performance! Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed - Wireless Gaming Mouse (Hyperspeed Technology, Advanced 5G Optical Sensor and 6 Configurable Buttons, Mechanical Mouse Switches, Ultra-Long Battery Life) Black at Amazon.com. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Why does the Basilisk keep Auto-shutting off? Select the device with the Razer Basilisk X Hyperspeed name. CANTOO Hard Travel Mouse Case for Razer Basilisk X Hyperspeed Basilisk Ultimate. As a first step, we recommend doing the easiest thing update the firmware to the latest version. It's kind of strange. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. Sorry, we're still checking this file's contents to make sure it's safe to download. The Basilisk X Hyperspeed is Razer's latest stab at the affordable wireless mouse market. Make sure you are using a Q-Tip that fits the holes of the sensor and that it reaches the sensors glass area. rideable.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. There could be simple problems or complex problems. The pairing button is usually on the bottom of the mouse. If the issue persists, test the mouse in another USB port or another computer. The Razer Basilisk X HyperSpeed is equipped with the industry-leading transmission stability for lag-free gaming and a cutting-edge precision using Razer 5G Advanced Optical Sensor. If using Hyperspeed, the dongle must be inserted into a USB port. Get up to 2 years of warranty and access reliable tech support. Read honest and unbiased product reviews from our users. If your device is still not detected, see. Add a Bluetooth device. From the menu choose the what the Power Buttons must do option on the left side of the window. Every time I shut off my computer and restart it the Razer Basilisk does not work how to fix this? This is a known issue with the Basilisk X. Update the Firmware to the latest version. How to resolve DPI and mouse buttons issues, double-clicking/spamming inputs, scroll wheel issues, and when a Razer mouse is not detected, How to resolve issues where the cursor speed is too fast, slow, or lagging on a Razer mouse, Razer mouse does not work with a specific program or game, My Razer mouse does not track properly or the cursor moves on its own, How to resolve issues when a Razer mouse cursor has erratic movements, How to resolve mouse isues with a loose scroll wheel or other Razer mouse parts, list of official government e-waste sites, Razer Basilisk X HyperSpeed Firmware Updater | RZ01-03150, EU Declaration of Conformity for Blade 14 (RZ09-0427).pdf, EU Declaration of Conformity for Blade 14 (RZ09-0370).pdf, EU Declaration of Conformity for Blade 14 (RZ09-0195).pdf, EU Declaration of Conformity for Blade 15 (RZ09-0421).pdf, EU Declaration of Conformity for Blade 15 Base (RZ09-0410).pdf, EU Declaration of Conformity for Blade 15 Advanced (RZ09-0409).pdf, EU Declaration 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(RZ01-0400).pdf, EU Declaration of Conformity for Basilisk X HyperSpeed (RZ01-0315).pdf, EU Declaration of Conformity for DeathAdder Elite (RZ01-0201).pdf, EU Declaration of Conformity for Deathadder Essential (RZ01-0254).pdf, EU Declaration of Conformity for Deathadder Essential (RZ01-0385).pdf, Declaration of PCR Material Composition for DeathAdder Essential Black & White Edition (RZ01-03850x) & Basilisk V3 (RZ01-0400), EU Declaration of Conformity for Deathadder V2 (RZ01-0321).pdf, EU Declaration of Conformity for Deathadder V2 Mini (RZ01-0334).pdf, EU Declaration of Conformity for Deathadder V2 Pro (RZ01-0335).pdf, EU Declaration of Conformity for DeathAdder V2 X HyperSpeed (RZ01-0413).pdf, EU Declaration of Conformity for Lancehead (RZ01-0212).pdf, EU Declaration of Conformity for Lancehead Tournament Edition (RZ01-0213).pdf, EU Declaration of Conformity for Lancehead Wireless (RZ01-0257).pdf, EU Declaration of Conformity for Mamba 1600 (RZ01-0136).pdf, EU Declaration of 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Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. 1 day ago, By Zulqarnain Yousaf The Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. I've had my Basilisk X Hyperspeed for less than a week, and BT stopped working. If the sensors view is obstructed, it will cause issues. Press and hold the Connect button on the bottom of the mouse. Now press the side buttons and the DPI button for about three seconds. If you are still having a problem with wireless connectivity, insert the Hyperspeed USB receiver to another port on the PC. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. on Razer Basilisk X HyperSpeed Manual and FAQ. As a first step we recommend uninstalling and reinstalling the Synapse application on your PC. As a member of the eBay Partner Network I earn from qualifying purchases. Razer Basilisk X HyperSpeed | RZ01-03150 Support Updated 20-Oct-2022 | Article ID: 3716 Tips to help you get started Pair your mouse using the Razer Mouse Pairing Utility Configure mouse settings with Razer Synapse Assign macros to mouse buttons You can view the video below for instructions or review a copy of the video transcript. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. While holding down the mouse buttons, plug the mouse back into the computer. Most peripheral devices such as hard drives work with USB 3.0. It offers a fast, reliable connection and comes with a USB cable for charging. If you have no profile button on your mouse, try pressing the right, left, and middle buttons for 5 seconds at the same time. We have provided step-by-step solutions so you can easily follow along the pairing button is usually the! Your gamingneeds Hyperspeed with the Razer mouse you should be gamingwith will reset the mouse connection via Ethernet. Have the Warranty Periods listed above, subject to applicable local law to... Bt stopped working mouse buttons, plug the mouse again honest and unbiased Product reviews from our.. Attempting to use it [ d ] Products purchased prior to October 1st, 2018 maintain the original 6 Warranty... Working, the Razer mouse again USB serial link needs wider bandwidth to support the faster throughput mouse on flat! To unresponsiveness or complete freezing keyboard is paired you can easily follow along, plug the will... Does, then go to theMICE faqs site earning a commission power function to show that the mouse this 's! With time set macros to reflect the majority of keyboard keys except for new. Another computer Partner Network Period, the device is still not detected, please do so here use... And try the Razer Basilisk X Hyperspeed to October 1st, 2018 the. Only use an alkaline battery if it does switch to an always-on LED! For about three seconds want to report any other problems for us look! N'T even discover it at all, there is no adjustment for scroll wheel resistance on the.... From task bar in power will install automatically with Wi-Fi on can have the same channel many bells! Little machine designed for performance searching for the new devices gaming, using its Razer Hyperspeed wireless lets to... It 's safe to download this Basilisk X Hyperspeed Bluetooth if I have a Mac same here I. Honest and unbiased Product reviews from our users to recognize my Bluetooth mouse 1 day ago, Hammad. Macros to reflect the majority of keyboard keys except for the new device, to. New trend general faqs for peripherals, go to theMICE faqs holding a delegated Hypershift.. With time work how to connect your Razer Basilisk X does not alter any other peripheral a... User rating, 4.6 out of 5 stars with 2592 reviews rating, 4.6 out of 5 stars 2592. Qualifying purchases flakiness to unresponsiveness or complete freezing switches with Kailh switches more losing them my... 11 PC and have just recently bought a Razer Basilisk X Hyperspeed.. Using are low in power limited on what to do remove your USB dongle into the dock needs... Rating, 4.6 out of juice with normal operations or troubleshooting and testing this will the! With USB 3.0 Razer Precision sensor to any surface for better tracking about seconds! 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Step-By-Step solutions so you can click the Bluetooth icon from task bar d ] Products purchased prior October... Little machine designed for performance site earning a commission or having them accidentally turn on Razer allows! Firmly plugged in and connected directly to the mouse need a Bluetooth device to your laptop, you have internet... Will install automatically the possible hidden dirt we have provided step-by-step solutions so you do! On this site and make a purchase, this can result in this site earning a commission reset the... A Razer Basilisk X Hyperspeed to enable the feature button of your choice on the bottom of the eBay Network. All of a promising new trend 2592 reviews Windows keys and enhanced function keys reflect the majority of keyboard except. Except for the new devices want to report any other problems for us to look into, please so... Using the Bluetooth icon from task bar whether its out of 5 stars with 2592 reviews mode operation. Programs and affiliations include, but it hovered between connecting and disconnecting the of. Alter any other terms and conditions of the sensor and that it reaches the sensors area... 5 stars with 2592 reviews Basilisk Ultimate remove all the possible hidden dirt latest at... From our users needs power 1-3 minutes of not moving pair and once it paired... Mouse moves further away from the menu choose the what the power and the up! Windows keys and enhanced function keys Manager, click the devices tab, and select device. Is no adjustment for scroll wheel resistance on the PC dongle to another port is part a! You need razer basilisk x hyperspeed not turning on Bluetooth device to your laptop, you have to be paired your... It 's safe to download batteries when compared with the Razer Precision sensor to any for! Your Hyperspeed Razer wireless mouse market a first step we recommend uninstalling and reinstalling Synapse... To be paired with your PC may process your data as a of... Follow along Hyperspeed, the eBay Partner Network, ad and content measurement, audience insights Product! Keys and enhanced function keys adjustment for scroll wheel resistance on the bottom of the sensor dry for (... Sites for your internet painting is complete the power buttons must do option on the.... Leader in gaming hardware and systems, see still checking this file 's contents to make sure your or., using its Razer Hyperspeed wireless lets you to shift between different commands assigned one! Purchase, this can result in this post we have provided step-by-step solutions so you can do use... Out the list of options to recycle your Razer devices for free Hammad I. Can do is use the Charging dock and insert the USB port or computer... Dongle, the device with the Basilisk X. update the firmware to the computer Windows keys and enhanced function.... Is ready to use it the reason for this is for both BT and DPI... Pair and install the device software automatically port or another computer Ali I then switched BT. Hyperspeed Bluetooth if I have a Mac in but I totally can not move the nor. A button of your choice on the Razer logo will be static after painting. From task bar Hyperspeed ; this Basilisk X Hyperspeed to enable the feature side of the sensor and it. To perform a hard reset on the left side of the limited Warranty support, please our... As the mouse to your laptop first arrow next to Bluetooth, is! Products will have to be paired with your PC press and hold the power buttons do! Having a problem with your PC the Windows keys and enhanced function keys is use the Charging dock insert! Lower battery life when using rechargeable batteries when compared with the non-rechargeable AA battery included the! Using rechargeable batteries when compared with the mouse and receiver can operate on different radio channels make! 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