European PhD: Less Respected Than U.S. PhD. The Ascent does not cover all offers on the market. Heres how to contact the StubHub fraud department to report your encounter. StubHub is a platform where users can legally and legitimately sell their unwanted or unused tickets to events like concerts, theatrical performances, sporting events, and comedy shows. We have not reviewed all available products or offers. Nowadays people dont think twice about reselling tickets online. 2023 Minnesota Public Radio. No. Scammers Use Your Signature: What Happens? Transaction date. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. Do you have an update?? It is true that sellers are owed this money, provided that the events actually take place. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. I spoke to them and they said nothing they can do. You find a seller and make a purchase. But as those events near, they may come down in price in the absence of having a buyer. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. We won't stop until you are fully refunded. If theres any issue with adding your event, this process can take even longer. You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. Press question mark to learn the rest of the keyboard shortcuts. stubhub edc shuttle pass There is not a single flat fee for tire installation across all Discount Tire locations, but they certainly offer a pretty good price. Followed up by a personal email from someone from their legal department confirming the refund. We have helped over 300,000 people with their problems. Rather, those fees can fluctuate based on factors such as ticket price and demand. Is it Safe to Buy Tickets on StubHub? Can you. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. Sellers should contact the original ticket. Ultimately, the experience will be similar. As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. Do you know if New York has anything like that? Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. No, they didnt charge me anything yet hopefully nothing happens. Theres a lot happening in the world. You see a link for tickets that looks a lot like StubHub, so you click on it. We have helped over 300,000 people with their problems. These include traditional paper tickets, mobile tickets, mobile transfer screenshots, transfer tickets, PDF tickets, and, of course, completely virtual tickets for sale. However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. Called StubHub on 1/10/2023 they said they would follow up with seller and contact me. And you put up another sale. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. sell tickets Make simple and easy payments Your donation today powers the independent journalism that you rely on. Taylor Swift This might be the most common scam on StubHub. You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. These cards are set up so that they can force refunds in the case of fraud or scams. For starters, if you dispute charges made with a virtual card, the card issuer can reverse those charges pretty easily. Because the purchase was made using the StubHub system, you can go through StubHub support. I bought tickets on StubHub International and was asked for a photocopy of my ID or passport. Create an account to follow your favorite communities and start taking part in conversations. So I guess it didnt matter too much and was probably just a scare tactic. eventbee Helping you with online purchases and fees is just one of the many services DoNotPay provides. The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! Thats almost $500 that could be put toward my mortgage this month, Moyles said. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. Stubhub is the most popular place to resell concert tickets. There are two primary ways this breaks down. Once we resumed payments, we were able to route payment to this customer for his or her sale.. You find a deal that you like for the tickets you want, and you make the purchase. Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. When buying tickets, this fee ends up being about 10%; when selling, approximately 15% will be deducted from the final selling price. Please note that StubHub doesnt allow you to list speculative tickets on its platform. Or, they can contact you as a seller listed on StubHub. What's tricky, however, is that there aren't pre-set fees. What Types of Homeowners Insurance Policies Are Available? Help us improve this article with your feedback. And if so, you may be curious about StubHub if you've never used it before. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. StubHub is a secondary-market ticket exchange and resale provider. Its like going through your credit card company, but virtual card issuers tend to be even faster. For use of TicketsCandys services,your customers are charged a low fee of 0.9% at checkout which is automatically included in the price of their ticket. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. Q: What payment methods does StubHub accept? They then fail to deliver any tickets to you. However, sometimes mistakes happen. If you fall into that camp, then you may be the type who budgets for concerts and sporting events. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. Stubhub Learn about the "Stubhub " charge and why it appears on your credit card statement. I purchased tickets on StubHub and then when unable to make the event, listed to resell. Choose how to pay at Stubhub. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". Use of this website signifies your agreement to our. OMG same fucking shit happened to me. 2. zoo If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. If your tickets don't sell, you won't be charged. Visit StubHub for a breakdown of how their fees are calculated. The first is that you are searching for tickets on the real StubHub site. There's not much recourse here for Stubhub besides trying to get people to withdraw the chargeback even if the outcome is the same. StubHub has a secure payment processing method. About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. For example, on the sale of a $100 ticket, the buyer would pay $110. We rely on your financial support to keep making that possible. DoNotPay issues a chargeback to the seller on your behalf, ensuring you receive compensation. Only the financial institutions have that capability. Even though there . If you have more than one unknown charge, tell us about the charges in the Share additional details box. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. StubHub notes it was the first to offer the 120% credit for canceled purchases. Ticket sellers on StubHub get to set their own prices. It was a waiting game until March 30. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). Yes When you bid, you can get an authorization on your credit card for $1. To find tickets to buy on StubHub, you can list tickets for sale. Its unfortunate, but it definitely happens. I never even knew they sold. Include the following in your submission: The FTC will share your report with law enforcement across the country. Shop at Stubhub. Card expiration date. Once your event is registered in the system, youre ready to sell tickets on StubHub. Finally, well show you why you should consider using StubHub alternatives the next time you want to resell tickets. StubHub's fees help us deliver the most secure ticket-buying experience. Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. Press question mark to learn the rest of the keyboard shortcuts. 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