Prices apply to 2 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. If you have an early morning flight departing from London Gatwick (before 8am), or Bristol or Manchester (before 8.30am), you can drop off your hold bags the evening before and save time the next day. My room has an extra bed what type of bed will this be? You can visit our website,where youll be able to browse, tailor and buy your trip at the click of a few buttons. Theres no weight limit, but we do ask that youre able to lift and carry your bag yourself. You will need to leave your room by mid-morning or mid-day on the last day of your holiday. Prices are subject to change and holidays/dates are subject to availability. Prices are subject to change. Where can I find the latest travel advice? A chatbot can also eliminate long wait times for phone-based customer support, or even longer wait If you still need to get in touch with our team, we have a handy contact form or our easyJet holidays chatbot to help you. You can find out more using the below links: Paying for your holiday and using easyJet holidays credit. Hotels may reduce the services and facilities available to reflect the number of guests staying at the time and local weather conditions. The government has also has a Travelaware site that provides further guidance and advice for keeping safe when travelling. Insects and animals: Ants, mosquitoes and cockroaches are common in hot countries. Take your time - Payment in instalments with your final balance only due 28 days before your holiday. 2. 3. Its important that you do give us the opportunity to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. Prices are subject to change. We have no control over the contents of those sites or resources. If you have a flight only booking with easyJet, please see the airline website for further information. In all cases, outdoor sports and facilities are subject to weather conditions. Unfortunately not. These check-out times will apply even if youre departing on a later flight, although you may be able to pre-book a late check-out room, which we offer at selected hotels. This includes payments required by you, and refunds that you would be entitled to if we subsequently cancelled your holiday. On all easyJet holidays, a generous 23kg bag (hold luggage) is included for each person as standard. If youre pregnant, you can travel up until the end of your 35th week (32nd week for multiple pregnancies) and you dont need to bring a medical certificate. Resorts: In low season, resorts can be quiet with some local restaurants, bars and shops not opening. Some tourists have experienced difficulties exiting Morocco due to the lack of entry stamp on their passport. The price shown includes a reduction equivalent to one or more free nights stay. To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. You can find out more about what theyve got to offer here. Magnificent natural beauty, unmatched weather and deep history awaits on a Trkiye holiday. There are many different types of chatbots, but all of them operate much the same way. Interactive Dashboards To Remember to take a copy of your policy with you, especially the emergency assistance contact number. The bright sun and blue sea of the dreamy coastline welcomes you all year, offering ancient cities, ports and more. Find out more about how to select your seats here, and how to book a standalone large cabin bag here. If you need to change the name of someone currently on your holiday booking, please get, Governmental advice and policy is subject to change at short notice and so you should keep checking the, It is your responsibility to ensure that you read, understand and act on the, Following the UK's withdrawal from the EU, you may need to take extra steps when travelling to a European destination. I'm60 days or more away from my departure date: If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre covered by our industry leading easyJet holidaysProtection Promise. I need special assistance for my transfer how can you help me? An easyJet flight made a 360-degree turn to allow its passengers to watch an 'amazing display' of the northern lights as it flew over the northern tip of the UK. If you have an existing easyJet holiday, you canlogin to your accountand view your booking. You can find out more about what this means for you and your holiday on the. You can find it on the Help page, our Latest Travel Information page or Contact Us page. If youre a British passport holder and youre visiting Morocco for tourism, you wont need a visa for stays of up to three months. That's why all easyJet holidays are financially protected by the ATOL scheme by way of our ATOL, license number 11694 issued by the Civil Aviation Authority. When does my easyJet holidays credit expire? While all holidays include 23KG per person (excluding infants aged 0-2 years, unless they have their own seat), you don't have to take your full allowance - or any bags at all! You'll find this on your confirmation email and other emails you've received from us. If youre travelling to Sharm el Sheikh (SSH) for 15 days or less, youll get a free entry permission stamp when you arrive. If you would like to proceed, you canget in touchwith our team. Can I use an easyJet flight voucher to buy an easyJet holiday? If you are planning to go scuba diving, allow at least 24 hours between your last dive and flying or travelling to altitude (over 1,000 feet). easyJet @easyJet Our easyJet Chatbot is now available on easyJet.com . Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. Is there anything I need to be aware of? If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight. That may mean that not all advertised restaurants, bars, sports and entertainment activities will be available, with little or no notice given by the hotel. Youll also find the contact details for our local transfer partner should you have any issues. Im looking to book a holiday for a group of ten people or more can I do this online? If youre on one of our city breaks, click here to find out more. Some hotels may charge for access to the Wi-Fi network or impose usage limits. Discount cannot be used in conjunction with Free Child Places. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. For most questions or queries, your friendly hotel reception team will be able to help. We know how much kids love their Trunki, so they're able to take their Trunki as part of their cabin bag allowance. Half board this includes two meals a day, normally breakfast and dinner. Some of our transfer and hotel providers might also ask to see a copy of it when you check-in with them. How do I know if my hotel is pet-friendly? If youd prefer to get some advice before booking, you can speak to our teamof travel experts on 0330 551 5165 (Mon Fri 10am - 8pm & Sat - Sun 9am 6pm. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. Thats a promise. Ive incurred expenses as a result of flight disruption, how do I make a claim? If youre still having issues, please contact our team who will be able to re-send your documents to you. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Yes, we're a proud member of ABTA! To continue the conversation, choose the User input block from the main menu, and drop it after the Bot response block. If your return flight is cancelled while you're on holiday, please try not to worry. What happens if I have an issue with my luggage? Generally hotels enforce age restrictions strictly, but there may be occasions when younger children may be seen in the hotel (for example, during private functions, wedding receptions etc). When booking your holiday, you may be given the option to select a Double or Twin Room for your holiday, meaning your room could have either a double bed or twin beds. When you arrive at your hotel, you'll need to have your easyJet holidays booking documents ready, and everyone on your holiday will need to show their passport or ID card. If youre booking within 36 hours of departure, unfortunately we wont be able to provide you with a transfer. The company would much rather prefer you handle all your transactions online without Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. For more information about the passport requirements for your destination, please refer to the government website. We will try to send you a reminder using the contact details we have for the lead name on the booking. To get started and find out more -, Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in our. Maximum total size (length + width + height) must be under 275cm. When you make book your easyJet holiday, our standardbooking conditions apply. Have your booking reference to hand, go to the. What will the check-in and check-out times for my hotel be? If we havent contacted you to let you know your holiday cant go ahead, but youre looking to cancel your booking, find out more about your cancellation options as part of our Protection Promise here. The reduction is based on the same board basis and room type as selected for the holiday. See below for more information around all-inclusive holidays. If you dont have one, you can sign up here. Next youll be introducing the spaCy similarity() method to your chatbot() 23kg luggage allowance: 23kg pp for adults and children (excluding infants). Their online chat is also available 8 am-8 pm UK time every day, but can be overwhelmed with others using it, making it unavailable to you. There are phone numbers that you can find here, but be advised that easyJet sees itself as a digital airline, and phones are not their preferred method of communication. If we believe this is likely to have a significant effect on your hotel well try and tell you at the time of booking or, if you have already booked, youll be contacted before departure if theres time. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (max 45 x 36 x 20 cm) and this must be placed under the seat in front of you. Jet skis and other such watercrafts should only be used with appropriate safety equipment and under the supervision of the instructor. To pay off your balance, simplylogin to your accountand view your booking, where youll be able to pay an instalment or the full balance of your holiday. We know when youre away, your time is precious. Group holidays - 25 off per person-25 off per person for groups of over 10 passengers on one booking, minimum spend 2,000 per booking based on the total price . Beach & lake holidays also include transfers. 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