Having previously owned a Serta mattress which provided all that we were looking for, and lasted and lasted, we decided to go back to the Serta brand. There are many different mattress types available from Serta, including innerspring and foam hybrid, and airbeds. I highly recommend Memory Foam Showplace and the Serta mattress and adjustable base combination. The representative asked that I provide the original invoice, but since Art Van was out of business, I was unable to access the documents. Check out the scale above for information on each type of mattress offered. Although the firm mattress was a little bit too firm for me, I found that I still slept quite well without feeling pressure point pain. I purchased both of my mattresses from Art Van and whom provided a warranty replacement for the first mattress I purchased. We have had an iComfort before this one for about three years but never had an issue with it. Truth be told, they will do anything to not cover your mattress under their "fabulous" 25 year warrant. The inspection process was such a waste of time. Serta takes the easy way out to find a reason to not warranty a known issue. Quickview . The breathable open cell foam is designed to boost airflow while adding soft support. We owned the Serta Prodigy II iComfort mattress less than a year when it started developing holes that we were sleeping in. When we complained to them they had someone come out and look at it. Hybrid mattresses provide good support for all body types, but side sleepers with lower body weights may not get enough cushioning or pressure relief from a firmer hybrid. Anyone could see and verify the dips in the mattress using their process as well as a physical inspection. Kovacs FM, et al. The iComfort series aims to address this concern with layers of carbon fiber memory foam and open cell memory foam that are made to work together to keep you cool as you sleep. The resulting slope puts a lot of strain on your lower back. Find a doctor near you. Serta's 13.5" iComfort Blue Max foam mattress offers a premium foam product to the mattress scene. Will see how we go with our local supplier - paid nearly $5000 for the ensemble so hope they honour the 10 year warranty. They will continue to create detractors like myself who will write at least 100 reviews. . Stomach or back sleepers. Always good support (I've got two crushed vertebrae in my back + a crooked spine). Standard delivery gets the mattress to your door. So if your a women who regularly flips mattress, bear in mind foam is a heavy choice. Seriously, sometimes when I'm just walking by I go touch it just because it makes me feel good. iComfort. Check out our top picks for the best blackout curtains, plus how to choose. Their most popular models are their all-foam designs that are devoted to more cooling and pressure relief. I will never purchase another Simmons product again! It keeps me cool and cozies while wrapped in pretzel legs with my wife. Put on the mattress cover to keep it clean from the 67 hours a week you'll be on this warlock. iComfort by Serta CollectionWith the latest iComfort, cool, comfortable sleep is the priority. http://diymattress.net shows another Pillowtop mattress that has broken down into big dips with this one being a Queen size Serta I-Series Hybrid Bradbury model that's only 3 years old. this mattress is great. CertiPUR-US Certified means our foam was tested for and is free from harmful chemicals and gasses. The mattress is very comfortable and I wake up feeling refreshed. While some of the upgrades can get a little expensive, many reviewers see their improved sleep as well worth the cost. Foam mattresses can sometimes get a little warm. In general, side sleepers tend to benefit from more pressure relief since side sleeping has the potential to increase pressure at the hips and shoulders. I look forward to laying down on this thing. Buy the always comfortable, best mattress online at Serta.com. We spent over $2,000 on this set and it's barely 5 years old. Now we sink into a hole as the memory foam upper doesn't hold up. Although most customers like the initial feel of their iComfort mattress, there are some who have brought up issues with the longevity of their mattress. We purchased an iComfort mattress in September 2012, and it is already broken down. Even the basic iComfort mattress is designed to sleep cool, but one of the cooling upgrades can improve your comfort and sleep if staying cool is a consistent struggle. IComfort Hybrid Mattress offerings come with thick foam comfort layers and pocketed coil support systems. Their primary models, the iComfort CF1000, iComfort + Extra Cooling CF3000, and iComfort + Extra Cooling + Pressure Point Relief CF4000, are sold direct online. I have slept on this for about nine months. Even reviewers who regularly wake up sweating say the cooling cover and additional cooling foam helped them stay more comfortable through the night. The Perfect Sleeper, Sertapedic, and iComfort are a few of the most well-liked products offered by the brand. Unknown to you, the 'inspector' has one job "TO PROVE THAT YOU VOIDED THE WARRANTY SO SERTA DOES NOT PAY". Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. Then go for it! One of the two tags were missing, (not removed by us), and for that reason they will NOT cover the warranty. On a hybrid mattress these foams are often the only thing "linking" the pocketed coils together, and when they soften the hybrid tends to lose support and feel like it's sagging. (2021). Sleeping in a 'hole' cannot roll out. They threw in 2 exceptional and large memory foam pillows and a hypoallergenic mattress cover. I would purchase this mattress again. I tried to do a warranty with them, but it was denied by Mattress Firm. The mattress is very supportive and getting used to a firm mattress. Unfortunately, the Serta Company does not play well with customers. Some recent reviewers have mentioned issues with the longevity of their mattress. and It was a hair from 3/4 of an inch. It is very soft, but in just the right way. Terms of Use. It is now sagging on both sides with a huge lump in the middle. Some say this mattress even helped ease their night sweating. Serta offers a 120-day trial period for its mattresses. Wish I would have seen these reviews before I purchased a $2,100 Serta iComfort memory foam mattress. It's a shame they are short sighted. Overall, customers have good things to say about iComfort's all-foam mattresses in terms of their feel. I sleep noticeably cooler, not zero heat, but cooler. Last medically reviewed on February 8, 2022. And it was not clear if the warranty was to replace the mattress fully or not We were given the same story that others have reviewed hear about having someone come to inspect the mattress and pay them $79. What a POS. Searching for the best blackout curtains to keep the sun out of your room? I would give the serta i comfort a zero star rating if it was an option. He told us to avoid that we could take fishing line, pull it across the width of the bed and then measure to see if there was a three-quarter inch dip in the mattress. Research suggests medium-firm mattresses generally provide the ideal combination of sleep comfort, quality, and spinal alignment. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. This can sometimes even out the foam by redistributing weight. This edge support helps prevent sagging and roll-off, whether sitting or sleeping, for a durable mattress with longevity. This variety makes it easier to find the ideal mattress for any sleep needs. iComfort by Serta CollectionWith the latest iComfort, cool, comfortable sleep is the priority. Its also a good idea to know exactly what your warranty covers ahead of time. Sagging is typically the result of normal wear-and-tear to your mattress. When buying a mattress, especially online, remember to read the warranty before completing your purchase. It's basically fixed my irregular sleep, my restlessness, and practically gave me advice on opening a Roth IRA. As we stepped away from the bed when changing the sheets, we noticed how much it sagged and realized the indentions that remained. They are not natural warm sleepers so that's OK for them.I can't speak to longevity for this iSerta, but after a month - I am quite pleased and crossing my fingers that will be the case for many years. Considering this is my second mattress and I remained loyal to the brand, I had hoped for loyalty in return. If you need help setting it up, you have the option to upgrade to white-glove delivery when ordering a mattress directly from Serta. Ordering was easy, follow up was excellent, and delivery went smooth. The next step was to send them a $60 check (which was free with Art Van) to have a 3rd party company evaluate the mattress. My second warranty mattress was not free. Even though I had a verifiable Serta mattress, they were not going to help at all or come up with a friendly work around to help out. Any idea how Lumas Hybrids stack up against these? (Hint: Amazon might be super convenient, but it doesnt offer in-home trial periods.). Highly supportive and breathabledesigned to keep even the warmest sleepers cool. Deep Reaction Max Memory Foam You'll be glad you did. it is perfect for any sleep position. I've filed a BBB complaint and Consumer Affairs report. I have not had any problems with these health issues when I avoid the iComfort bed. I like memory foam and my wife does not like sinking into a mattress so that was not an option. If you sleep on your side, one of the upgrades might provide the cushioning comfort youre seeking: Side sleepers. Spring 2023 Updates: Serta iComfort mattresses are still being sold in-stores and online, with most items typically arriving between 2-4 weeks. Try for 120 nights w/ free shipping on all mattresses: California King, King, Queen, Full, Twin & Twin XL. I've tried several brands over the years but Sealy has been truly consistent when it comes to a quality mattress. Instead of feeling refreshed, I feel severe pain in my low back. No commission No endorsements Based on owner experiences Since 2008 More THE GOOD: Several models and firmness levels to suit personal preference above average edge support for a foam-based mattress wide availability in stores 120-day trial. Since a firmer mattress can help align your spine properly, choosing the firmest mattress that still feels comfortable. I do NOT recommend either R&F nor Serta. Crystal Raypole has previously worked as a writer and editor for GoodTherapy. Looking to get a cooler nights sleep without compromising on support? The pros: Multiple different firmness hybrid mattresses available online and through retailers. Healthline only shows you brands and products that we stand behind. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. I recall their warranty is 25 years. If you have moved or if your retailer is no longer in business, please contact Serta Customer Service for warranty service at 1-888-55-SERTA (1-888-557-3782) between the hours of 9am and 5pm EST, Monday-Friday. I was informed that the mattress I had purchased had major problems that had been reported.I have endured severe pain, pain management including epidural injections over the past months, and then I realized it was the mattress that we had purchased to help promote our good health, and a great night's sleep. I'm very disappointed in this bed. We bought the queen bed with a boxspring and a metal frame on wheels for $2600. Restrictions apply. The softest mattress I've owned, but a lot less back pain for my husband and I do sleep well. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I walked into the store intending to buy a more expensive mattress but none were as comfortable as this one! So, without topper 3/5; with 5/5.. VJ. We tried flipping the mattress, levelling the bed frame - no improvement. Visit a store and take a rest to decide for yourself. My husband and I tried this mattress in 2013. This experience has shown me that CR is no longer a good source for researching products before I purchase. Don't fall for the Consumer Reports review that gave it a shining review. Any purchase directly from Serta.com is covered under our 120-Day In-Home Trial. Effect of different mattress designs on promoting sleep quality, pain reduction, and spinal alignment in adults with or without back pain; systematic review of controlled trials. If you haven't read the FAQ, I'd start there. In particular, shes committed to helping decrease stigma around mental health issues. Price Range: $1109-$3499 iComfort Hybrid IComfort Hybrid Mattress offerings come with thick foam comfort layers and pocketed coil support systems. This mattress replaces another brand which did not last much beyond a year. Is really good quality, feel more comfortable than my previous mattress! For me, waking up with no joint pain (hip and shoulder) and sleeping cooler has been a Godsend. 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