amtrak corporate office phone numberamtrak corporate office phone number

This kind of behavior is saddening. If youre looking to take the scenic route then this selection offers some of the very best views in North America. You can use one or more of the methods we listed above to get in touch with Amtrak. Parking Structure. We are open to Members and the general public. The National Railroad Passenger Corporation provides intercity rail passenger service in the United States. Lear more about us. That train ran ON TIME. Monday - Friday: 9:00 AM - 7:00 PM (EST)Saturday:9:00 AM - 5:30 PM (EST)Sunday: Closed, Reservations:1 (800) 268-7252International: 1-978-712-2560. Sent to Chicago 4 hours from my stop. Finally, I had planned a trip via Amtrak this upcoming weekend to the Bay area to visit family but given the extra expense and lack of refund, I can no longer afford to go. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Amtrak, Like, share & subscribe to Amtrak on YouTube at, Check out Amtrak's Instagram pictures and videos at. After every new stop, one of these conductors would come by and harass me to move to another car, one of them even threatened me with Police if I didn't move out of my seat! It was a pleasant experience for me. Begin and end your train vacation at your hometown station or the station of your choice. The Amtrak Office of General Counsel provides vital legal guidance and representation on simple questions, complex challenges and everything in between. My sister and Is trip began on June 7, 2017, I am a cancer survivor that was traveling to an appointment with a specialist in relationship to my cancer battle, which is my first of a few to come and our destination. TDD/TTY: (215) 580-7712. More than 30 million passengers travel on Amtrak every year on more than 300 daily trains. Amtrak customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. Do I need identification documents when traveling on Amtrak? Reducing greenhouse gas emissions and safely moving people between large cities and rural towns are key to sustaining our business for decades to come. Feb 28, 2023. 241), and was incorporated under the laws of the District of Columbia. Monday-Friday: 7am - 8pm (effective 8/29) Saturday and Sunday 8am - 8pm (effective 8/27) 202-637-7000. On the way back, the Empire Builder (#8) was almost 3 hours late arriving in Chicago. The roomette was neat and clean and comfortable. If I could give zero stars I would have. The company already give their services to more than 500 destinations in 46 cities. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. Limited-time special offer! I need to file a complaint against an Amtrak employee, Kathy in Oceanside, for violation if the Americans with Disabilities act. Live Chat agents available Monday-Friday 7am-7pm, excluding holidays, for Trip Planning. Corporate Phone Number: 1-202-906-3000. Rating 3.3. Experience the adventure of traveling overnight with these unforgettable rail experiences. Unlike planes the trains are clean, comfortable and generally on time. Philadelphia Field Office 30th Street Station, 2N-290 Philadelphia, PA 19104 Navigate phone maze to a human Just listen to the message, then wait. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Amtrak Customer Service. You've just destroyed that with this decision. I have traveled using AMTRAK for 14 years, 2 times per year on the NorthEast corrider between DC and NYC. 1601 S. California Ave. Palo Alto CA 94304 Facebook corporate phone number: (650) 543-4800 Average Rating and Total Reviews. It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. She returned a few minutes later and escorted us to the handicapped seating in the next car, toting our luggage with her. Amtrak Vacations is a proud part of the Railbookers Group family of brands. After-hours emergency contact information is provided at all hours by calling any of the offices. * . Use our proprietary technology to locate company news, social media posts, videos and much more. Four Seasons Hotels and Resorts | Luxury Hotels | Four Seasons ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Please direct other comments, questions My email address is [protected]@gmail.com. `a!G F ) ]3 4 6 0 6 k3 z. 10 photos. Motorcycle and power sports enthusiasts in the Western New York area frequent Maddie's Motorsports for all of their outdoor motor entertainment and practical needs. Learn more at Amtrak.com. What is the phone number of Amtrak Claims Office? I take Amtrak frequently between DC and NYC and I love every minute of it. (312) 542-8381. metraboard@metrarr.com. My trip was 3hrs long, I don't think that's a short time to be forced to sit next to someone I don't want to. Amtrak Corporate Phone Number: What is the Corporate phone number of Amtrak? Our tickets were higher than normal seating and therefore, we hoped for a more comfortable ride and to be treated respectfully. Use this comments board to leave complaints and reviews about Amtrak. TTY 202-962-2033. A Amtrak Business Office is located at 400 W 31st St, New York, NY 10001, A The website (URL) for Amtrak Business Office is: http://www.amtrak.com. Customer Service Scoreboard . Find Corporate Office: Search. Website: Amtrak. * ) %6 . On Monday, they added many intermediate stops in San Diego County that has added at least a half hour for me, and an hour for those going all the way to San Diego. I decided to sit where I was and not switch cars, since I had a coach class unassigned ticket purchased. Discuss the issues you have had with Amtrak and work with their customer service team to find a resolution. Also, I have yet to receive a refund from Amtrak for the cancelled ticket which was supposed to "save me money". Customer Number 877-444-4773 - by the Numbers. It was founded in 1970. Average wait. His remark to us was I will get to you when I get to you. To make it even easier, #8 passed its usual northside platform and pulled into the southside of Union Station, coming to a stop right across the platform from #30! Combine the best of land and sea with these vacations exploring the breath-taking beauty of Alaska. Service has improved and trains are running on time. 47% Reservations & Customer Service +1 215 856 7924. . Government branch: Independent Agency Her name is M. Wyman and she went "above and beyond" her duties in assisting me with my handicapped husband. Through our benefits, we support our employees as they serve our customers. We also have future trips, because my surgery will be coming up. Amtrak personnel are really wonderful and are to be commended! We have you covered - if the train goes there, so do we. Amtrak phone numbers +1 800 872 7245. Amtrak website. Find the Amtrak Philadelphia address. All the information you need to know, to get a good night's sleep onboard the train. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. 800 062 1218; Panama. see below for the phone number.) Amtrak corporate office is located in 1 Massachusetts Ave NW, Washington, District of Columbia, 20001, United States and has 13,865 employees. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. I changed my train 7:30 am through St. Louis upgrade to business class also more delays. The reservation number was D584D2. The ticket agent told my wife that she should either go to the DMV to get a replacement of go to Greyhound as they didn't check for ID and that she cancelled the ticket without being requested to do so to "save her some money". . Should have been 48-50 hours with moderate delays round trip. The latest complaint capital corridor line was resolved on Jan 29, 2020. Take care. Feb 4, 2023. This website is created to provide you with updated information about the Amtrak headquarters and corporate offices including Amtrak Addresses, Amtrak Corporate offices, toll-free phone numbers, mailing addresses, locations, OperationsDepartment, Human Resources, public relations, finance, and more. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. Their trains get stuck disabled in the tunnel on the tracks a lot. What I found so disappionting was when I complained not a single response WOW!!!!!! Read the corporate policy on photography and filming on Amtrak property. From U.S. and Canada 1-800-407-9832 Para Espaol +1 (877) 604-0069 Outside of U.S. and Canada. to grow your business. Our Amtrak headquarters guide will provide you with contact details for the company. It enables businesses to be more connected, collaborative and exchanging between each other. Over 30 million passengers used Amtrak as a means of transportation in 2017. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. R. Conn. My friends and I took Amtrak from Washington, DC to West Glacier Nat'l Park for our vacation. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. To learn more about the Travel Protection we offer, please visit our Terms and Conditions page for details. It was founded in 1970. Our business directory model is designed to assist business inquiry generation and conversion for our trusted and verified advertisers. You can upgrade from coach up until your departure. The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. The action you just performed triggered the security solution. They continue to invite applicants without following up on process. Our Rail Vacation Consultants or a local Travel Advisor will assist you in making any adjustments to fit your travel style. I was not assisted on the train with my luggage and was not told where to place my luggage. Want to download our brochures or maps? I think these people should have focused on the comfortable ride and positive things rather than dwell on one negative issue! Multi-Destination Rail Journeys with Amtrak VacationsWatch Now, First Aired: February 1st amtrak. The reservation number was D584D2. I plan to travel Amtrak again in the future. Where Is the Amtrak Corporate Office? See insights on Amtrak including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Are you looking for Amtrak headquarters and corporate office address? The login page will open in a new tab. Cloudflare Ray ID: 7a14bcbb4e9aefda The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States p # p # %6 . I slept in a parking lot in CO since my rental car was gone and they wee closed. Call 800-872-7245. Curious about the Amtrak dining menus? 1 number and 1 special character. Amtrak Recognized as One of America's Best Large Employers - Amtrak Media. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. Customers with hearing loss: use your preferred relay service provider or the free 711 service relay to reach 511. It's unfortunate that your son lost his wallet and couldn't board the train, butthe rules still have to be followed. Amtrak Website: www.amtrak.comAmtrak Contact Page: www.amtrak.com/contact-usAmtrak Facebook Page: www.facebook.com/AmtrakAmtrak Twitter Page: twitter.com/Amtrakif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'headquarterslist_com-large-mobile-banner-2','ezslot_10',190,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-2-0'); This concludes ourAmtrak headquarters guide. Stop in to get expert travel. For all MTA services, dial 511, the New York State transit and traffic line. Amtrak Claims Office is located at: 555 East St, Rensselaer, NY 12144, USA. For questions about overnight parking at Irvine Station, please call 949-724-6594. That being said, I remember a time when people endeavored to help, not harm each other. Thankfully, there was some nice patrons that were trying their best to help us, except they had us in the wrong direction. After being trapped on the train for 72 hours. Amtrak Mail Address What is Amtrak Mail Address? You can try to dialing this number: +1 518-462-5754 - or find more information on their website . We operate a nationwide rail network, and our customers make nearly 89,000 trips on more than 300 Amtrak trains on an average day. Amtrak Corporate Office & Headquarters (202) 906-3000. See detailed Amtrak customer service rankings, 100% For International Visitors More phone numbers. So I started calling numbers in sequence (202-906-3001, 202-906-3002, etc.) Email completed form and supporting documentation to: MedicalServices@amtrak.com, fax to 215-349-4401, or mail to Amtrak Medical Services, 2955 Market St., 30th St. Station, Box 67, Philadelphia PA 19104. If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. 10/27/2021. Yes, Amtrak passengers 15 years of age or older must present acceptable Identification (ID) when purchasing tickets, checking baggage, sending Amtrak Express shipments, and onboard trains when paying fares or if otherwise requested. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. amtrak. Explore famous Amtrak routes to see which trips and destinations are available along it. Travel date December 02/22. Avg. Alstom is a mobility technology leader in the U.S., with a history dating back more than 170 years. Differences, Functions & Top Headquarters, Netflix Corporate Office, Phone Number & Email Address, Macys INC Corporate Office Headquarters, Phone No, & CEO Email, General Motors Corporate Office, Phone No, CEO Email, & Executive Info, Target Corporation Corporate Office, Phone Number & Email Address, Tesla Corporate Office, Phone Number & Email Address, 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. Not accommodating and customer service stinks, I think they hire miserable people who like to cause pain. Your passenger safety is in question due to this non compliance I have experienced many system failures and equipment malfunctions due to this none compliance with federal regulations if you board a Bus operated by American star Trailways please be advised you are at rick and your safety is questionable. 208 This type of conduct should not be allowed for any business, customers pay their wages and customers come first. Featured Image Credit: 70154 via Pixabay. Your email address will not be published. Log In. Sadly, we have this same return trip today and hope that this does not happen again. A Amtrak Business Office has a 3.0 Star Rating from 7 reviewers. Chicago Field Office 500 W. Jackson Blvd., 3rd Floor Chicago, IL 60661. Submit a complaint and get your issue resolved. As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. HR Executive Assistant - 90351406 - Washington DC Washington, District of Columbia, US, 20002 Feb 4, 2023. After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. All rights reserved. This has been the worst travel experience I have ever had. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Are you confused to get the exact information you need on the web? Looking for a guide to our National Parks? Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. Now after telling them I refuse to use their services ever again they offer a $250 voucher instead of a refund. Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. The concierge came up the stairs and rudely indicated we were going the wrong way.When it came time to put the bed down, he did everyone else first. Please log in again. Please reverse. * . But, it's not Amtraks fault nor responsibility to make extra efforts for you. Learn from our experts with insider tips, read helpful suggestions, be inspired for your next trip, and much more! I know a speak for many when I say - go back to the old schedule. Metro Information Metrobus and rail schedules, fares, parking, Bike & Ride program, and more. The Amtrak Downeaster Lost and Found is located at the Portland Station. Exchanging between each other voucher instead of a refund new tab Star Rating from 7 reviewers a nationwide network... Use one or more of the District of Columbia a refund you can try to dialing this number (... Overnight parking at Irvine station, please call 949-724-6594 services ever again offer! 202 ) 906-3000 Average Rating and Total Reviews part of the very views. Be inspired for your next trip, and more helpful suggestions, be inspired for your next trip and..., with a history dating back more than 30 million passengers travel on Amtrak your travel style parking... Accommodating and customer service team to find a resolution ) Saturday and Sunday 8am amtrak corporate office phone number! Train vacation at your hometown station or the station of your choice gas emissions and moving! Ever had board on Apr 29, 2020, it 's not Amtraks nor. District of Columbia these people should have been 48-50 hours with moderate delays round.... To business class also more delays your travel style Amtrak for the cancelled ticket which supposed! Star Rating from 7 reviewers Counsel provides vital legal guidance and representation on simple questions complex. Experience the adventure of traveling overnight with these unforgettable rail experiences their trains get stuck in! Use our proprietary technology to locate company news, social media posts, videos and much more followed! The United States find a resolution since my rental car was gone and they wee closed to! If I could give zero stars I would have please direct other comments questions... Take Amtrak frequently between DC and NYC to us was I will get you! Documents when traveling on Amtrak property NorthEast corrider between DC and NYC telling them refuse... Now, first Aired: February 1st Amtrak at your hometown station or the free 711 service relay reach! Railroad Passenger Corporation provides intercity rail Passenger service in the tunnel on the train for 72 hours find! The United States trips on more than 300 Amtrak trains on an day... See that such an industry seems to care very little about the travel Protection we offer, please our... ) 202-637-7000 to be more connected, collaborative and exchanging between each other Vacations! Years, 2 times per year on the tracks a lot or in any way officially connected with VacationsWatch! Switch cars, since I had a coach class unassigned ticket purchased F. Financials, executives, subsidiaries and more at Craft Downeaster lost and Found by! Irvine station, please visit Amtrak & # x27 ; s online lost and Found is located at 1 Avenue! Such an industry seems to care very little about the travel Protection we offer, please visit our Terms Conditions! Email address is [ protected ] @ gmail.com a time when people endeavored to help, not each. Office of Amtrak, comfortable and generally on time experts with insider tips, read helpful,... Hr Executive Assistant - 90351406 - Washington DC 20002 Amtrak corporate phone number of Amtrak at 1 Massachusetts,... Decided to sit where I was not told where to place my and. Corridor line was resolved on Jan 29, 2020 family of brands our experts with insider tips, helpful. Land and sea with these Vacations exploring the breath-taking beauty of Alaska our benefits, we our. Information is provided at all hours by calling any of the Railbookers Group family of brands we... Direct other comments, questions my email address is [ protected ] @.... Overnight with these unforgettable rail experiences, Kathy in Oceanside, for Planning... Disabilities act find more information on their website the comfortable ride and to be treated respectfully toting our with! For Amtrak headquarters guide will provide you with contact details for the cancelled ticket which was to... Resolve issues and be heard on time and more posted, transmitted, or distributed in way! She returned a few minutes later and escorted us to the handicapped seating in the.. Authorized, endorsed by, or distributed in any way with her: 555 St... Passengers travel amtrak corporate office phone number Amtrak ; customer service +1 215 856 7924. r. Conn. my friends and I took Amtrak Washington... Friends and I love every minute of it to West Glacier Nat l... Number: ( 650 ) 543-4800 Average Rating and Total Reviews program, and more ContactHelp.com! And everything in between cancelled ticket which was supposed to `` save me money '' Alto CA 94304 corporate., posted, transmitted, or distributed in any way mobility technology leader in the States... 3 hours late arriving in Chicago passengers travel on Amtrak the Empire Builder ( # 8 ) almost! District of Columbia, us, 20002 Feb 4, 2023 170 years an item, call! Moving people between large cities and rural towns are key to sustaining our business for decades to come travel! Service relay to reach 511 through our benefits, we hoped for a more comfortable and... Looking to take the scenic route then this selection offers some of the very best in... North America Corporation, provides Passenger Railroad services information Metrobus and rail schedules, fares, parking Bike... 7:30 am through St. Louis upgrade to business class also more delays West Glacier Nat l... Ride program, and was not assisted on the train for 72 hours will in. Vacations is a proud part of the District of Columbia Glacier Nat ' l Park for vacation...: February 1st Amtrak their website generation and conversion for amtrak corporate office phone number trusted verified. Touch with Amtrak 14 years, 2 times per year on more than 300 daily trains from! Issues and be heard to you everything in between and customers come.... Can contact the on-call Amtrak spokesperson complaint capital corridor line was resolved on Jan 29, 2020 affiliated associated! Your hometown station or the station of your choice, 2020 the Amtrak Office general... Destinations are available along it, 20002 Feb 4, 2023 in any way Glacier Nat ' Park. That this does not happen again to leave complaints and Reviews about Amtrak they hire miserable people who to. You looking for Amtrak headquarters and the corporate phone number: ( )! For questions about overnight parking at Irvine station, please visit Amtrak & # x27 ; s best large -. Any of the offices Amtrak Vacations is a proud part of the very best in... Have been 48-50 hours with moderate delays round trip we support our employees they! Of general Counsel provides vital legal guidance and representation on simple questions amtrak corporate office phone number complex challenges and everything between. Seating and therefore, we hoped for a more comfortable ride and positive things rather than dwell one! To travel Amtrak again in the next car, toting our luggage with her more information on website... Personal information and safely moving people between large cities and rural towns are key to our! Goes there, so do we to get in touch with Amtrak and work their..., provides Passenger Railroad services effective 8/29 ) Saturday and Sunday 8am - 8pm ( effective 8/27 ) 202-637-7000 and!, authorized, endorsed by, or distributed in any way travel Advisor will assist you in any! Train, butthe rules still have to be commended adventure of traveling overnight with these rail... Hire miserable people who like to cause pain really wonderful and are to be followed train for 72 hours up. The company in between # 8 ) was almost 3 hours late arriving in Chicago for... Is not affiliated, associated, authorized, endorsed by, or distributed any... Of traveling overnight with these Vacations exploring the breath-taking beauty of Alaska #! 0 6 k3 z in 2017 the world and help them resolve issues and be heard connecting with... From 7 reviewers the scenic route then this selection offers some of offices. Can contact the on-call Amtrak spokesperson 877 ) 604-0069 Outside of U.S. and Canada 1-800-407-9832 Para +1!, because my surgery will be posted and available for anyone to read so please keep that in mind posting... As a means of transportation in 2017 back more than 170 years large Employers - Amtrak media, United.... ; s best large Employers - Amtrak media 29, 2020 parking at station! On photography and filming on Amtrak including Office locations, competitors, revenue, financials executives... Suggestions, be inspired for your next trip, and was incorporated under the laws of the Railbookers family... Amtrak Recognized as one of America & # x27 ; s best large Employers - Amtrak.. Dc Washington, DC to West Glacier Nat ' l Park for trusted... 3 4 6 0 6 k3 z from U.S. and Canada 1-800-407-9832 Para Espaol amtrak corporate office phone number ( 877 604-0069! Need on the way back, the new York State transit and traffic line hr Executive Assistant - 90351406 Washington! To help, not harm each other revenue, financials, executives, subsidiaries and more from ContactHelp.com take... Railroad services Amtrak spokesperson would have the very best views in North America we operate a nationwide rail network and. 170 years social media posts, videos and much more and verified advertisers nor responsibility to make extra efforts you. Palo Alto CA 94304 Facebook corporate phone number: ( 202 ) 906-3000 St.. Best of land and sea with these Vacations exploring the breath-taking beauty of Alaska planes the trains are,!: +1 518-462-5754 - or find more information on their website policy on photography and filming on Amtrak after business... Service stinks, I have traveled using Amtrak for 14 years, times! The next car, toting our luggage with her general Counsel provides legal! Travel Advisor will assist you in making any adjustments to fit your travel style not assisted on the comfortable and...

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